Residential & Commercial Plumbing

My experience with Prestige Water Group was positive because

The team arrived for my [service] appointment and

I would not recommend this company based on my experience. We had to have the same work redone within a couple of weeks. After another company came in and properly fixed the issue, it became evident that the root cause of the leak had not been fully understood. The initial work appeared to be more of a temporary fix, which ultimately led to additional problems. The customer service and overall experience were also disappointing and unprofessional. Despite sharing pictures showing the damage caused by the initial work, the urgency of the situation was not properly understood, and the issue was not handled with the appropriate priority.

While still in his prime, Leo is a throwback to how things used to be. From the initial outreach to completed work Leo was responsive, courteous and set proper expectations. And above all he did phenomenal work. If every vendor was like Leo, we wouldn’t need reviews

The best in the business

Leo came after hours and fixed my landlord’s issue in 5 minutes. He’s the best.

Very prompt response and excellent service

Leo is incredibly knowledgeable, and goes out of his way to help. He came to our house in the middle of a blizzard when our heat went out, and stuck around until it was working. He’s been helping us solve issues caused by another plumber, and I’m sure he’ll get it figured out.

Outstanding customer service from the quote, install, and throughout continued maintenance. Leo installed a softener, carbon tank and RO system hooked up to the fridge and kitchen sink. He uses high end parts and we are frequently complimented on the water taste from guests. Highly recommend working with Prestige Water.